CLASS – How to Win Cooperation and Influence People (3/19)

Learn to use Dale Carnegie’s proven methods to make people glad to do what you want to do – and create a win-win situation for everyone at the same time.

This NEW one-day seminar from Dale Carnegie Training will show you how to:

  • Build and strengthen your credibility to gain influence
  • Get buy-in for your ideas
  • Get results even when you don’t have authority

Are you a manager or a leader?

Managers give orders and gain – at best – robotic compliance.  Leaders influence people to their way of thinking and gain enthusiastic cooperation. If you want to be the kind of leader companies want today you need to attend How to Win Cooperation and Influence People.

At this dynamic one-day seminar you will learn to use Dale Carnegie’s human relations principles made famous in How to win Friends and Influence People – to make people glad to do what you want to do. This is not a seminar in how to manipulate people. Rather it shows you how to:

- Build trust in the workplace
- Create a collaborative work environment
- Get buy-in because employees support directions they help create

These are exactly the skills you need to make it in today’s business environment where teamwork has replaced the old command and control structure. Often, in these team situations, you have no direct authority over the members yet you are expected win their support and get everyone pulling in the same direction. How to win Cooperation and Influence People will help you learn how to use your credibility and positive image to influence people to your point of view and create alignment so you can get the results you want.

Don’t miss this opportunity to acquire the skills you need to step up to the leadership role you know you deserve. Register for How to win cooperation and influence People today.

LEARNING OBJECTIVES:

* Use Dale Carnegie’s twelve ways to win people to your way of thinking
* Get results without authority
* Project self-confidence without being pushy
* Establish or enhance your credibility as a basis for influence
*Build a collaborative work environment
* Sell your ideas
* Develop “ownership” to get results
* Substitute questions for direct orders
* Influence outcomes – even if you’re not in charge
* Improve communication acrossfunctions
* Excel as a consensus builder
* Build an atmosphere of trust and collaboration
* Create win-win situations
* Influence people to follow you
* Use Dale Carnegie’s nine ways to change attitudes
* Make people glad to do what you want to do

Who Should Attend:  Managers, supervisors, project leaders – everyone who needs to create buy in and ownership in order to get results through others.

SCHEDULE:

DATE:  March 19, 2010 (Friday) 8:30 AM – 5:00 PM
LOCATION:  1805 East Dyer Road, Suite 109 · Santa Ana, CA 92705
INVESTMENT $198.00 USD

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How Agile is impacting Project Management

Staying competitive in today’s economy means companies must deliver the right products to market faster than ever before.  Agile methodologies are leading the way by helping teams deliver products &solutions more frequently and with significantly higher quality.

Making the switch to Agile practices challenges our traditional notions of best practices, project management methodologies and team leadership styles.

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The best project managers aren’t just organizers – they combine business vision, communication skills, soft management skills,  people skills, and technical savvy with the ability to plan, coordinate, execute, and adjust as needed.

They are not just managers – they are Leaders.

While this has always been the case, agile project management places a higher premium on the leadership skills than ever before.

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2010 Trends in Project Management

2010 brings with it multiple trends for Project Management.   It is not surprising that many of these trends will help mature the world of project management as we know it today.  Just as businesses must be flexible with market conditions – Project Management professionals and organizations must also adapt accordingly.

In talking to industry leaders in Project Management – several trends stand out.

Economic conditions have changed – Companies are changing – and project managers must understand these changes to be the leaders needed in 2010.

Trend 1 – Enterprises continue to look for Efficiencies in Process & Technology

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The Business Driven Software Development webinar series

Business Agility enables an organization to respond quickly to external forces (such as new market opportunities and competitive forces) as well as to respond quickly to new insights attained internally.

While many organizations have achieved the local optimizations of more effective teams, few have achieved agility at the organizational level. Even when team agility has been achieved, if improvements to how the business is selecting their product enhancements isn’t done, overall return on investment of software development may not have significantly improved.

This series is organized around “roles” - Executives to Team Leads – so each person in an organization can be introduced to what “they” need to know to achieve business agility.

FREE Webinar Series – 7 sessions:

  • Session 1 – An Overview
  • Session 2 - Product Portfolio Management
  • Session 3 – Where to Start Your Agile Transition
  • Session 4 – Team Agility: Scrum or Kanban?
  • Session 5 - Essential Skills for the Agile Developer
  • Session 6 – Acceptance Test-Driven Development: Bring the Customer, Developers and Testers Together to Understand Requirements Up-Front
  • Session 7 - The Role of Management in Lean-Agile Transformations

….SCROLL DOWN TO Reserve your seat for each session….

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Dealing With Difficult Sponsors

“Working with people is difficult, but not impossible”.

This is a great quote from Peter Drucker, a management expert.  Many people are “difficult” to deal with on our project teams, including nasty behavior patterns that sponsors have been seen doing.  Let’s empower you with some ways to deal with your own sponsors.

Yes, we all can be difficult at times.   We all do things that irk others.   And as a Project Manager, Business Analysis or Team Lead, it is so important to hone your soft people skills to deal with those difficult people on the team.   It is all about people anyways – isn’t it.   And your Sponsor is a very special person on the team that you have got to learn to work with to ensure success.   And yes, this situation brings some political challenges with it as well.

So lets talk about a few DIFFICULT sponsor situations and how you can deal with them.

SPONSOR #1 – shows up to meetings unannounced

  • Assume there is a good reason they popped in on your meeting.  Find out what on their mind that they caring about enough to join you for.
  • Be sure to share your Agenda with them when they pop in so they know you have things the team must discuss in this meeting.  Sponsors can pop in and often take over a meeting if you don’t keep an eye on things.   You want them to share with the team their thoughts..but ask them politely if you can talk about their topics after you cover the agenda topics.
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Virtual Teams bring Savings & Efficiency – If you do it Right

virtual teamsAs the World we know becomes a Smaller Place….

Teams are more and more dispersed and yet required to communicate just as they did when they were side by side or face to face.  If you are located over 90 feet from a team mate, then you are dispersed. We all have challenges that need to be addressed, such as: doing more with less, having faster turnaround in all that we do, cost cutting and bring more value to our customers.

VIRTUAL TEAMS are Growing at an Extraordinary Rate

Business environments are consistently changing.  Changes are fuelled by international competition, technological advancements and alternative work practices.   Organizations are embracing virtual team structures at an unprecedented rate.

VIRTUAL TEAMS have their Challenges & Require skills…

Creating virtual teams is not challenge-free. Why? Imagine trying to communicate effectively with people you have never met and whose personalities you are not familiar with. If this hurdle is not overcome, establishing successful virtual teams can be extremely frustrating.

According to Dr. Tom Allen, author of “Managing the Flow of Technology,” people are not likely to communicate or collaborate very often if they are more than 50 feet apart.   How then, do we foster communication and collaboration when people are geographically dispersed?

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Doing More with Less by leveraging Agile & PMI

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agile2

The current economy and budget cuts/freezes have sparked great interest in doing more with less… …Less people –  Less money — Less time.  As a result of this trend, the interest in Agile methodologies is grabbing the attention of many PMO organizations and CEOs, including the IT space, product development and other projects in general.

“Can Agile and Waterfall methods coexist?”

Absolutely they can…they already are.   This transition from Waterfall to Agile won’t happen overnight, but the boulder has started rolling down the hill and is picking up momentum.   The need is there !

Many project managers and PMO organizations are looking for help in introducing agile techniques into largely traditional organizations to help better manage today’s projects. Likewise, agile teams are looking for help in gaining acceptance of their approaches working well for them into larger communities.

THE SOLUTION:   Two major forces are collaborating to work together….changing the world…

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Project Management Integrity – At least try to fake it

integrity3Integrity is one of those old-fashioned words. It gets thrown in with words like horseless carriage, nifty and swell, house calls and milkman. It has been replaced by ideas like politics, expedience and sales calls. One sales guy I worked with summed up integrity in the work place by saying, “Pick us ‘cause we aren’t as slimy as the competition.”

Maintaining your integrity is a full time job. But can make all the difference in affecting your reputation.

Here are a few reminders to help you out…..

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“Virtual Teams” are the future…How to keep them on track !

virtualteam3It is said that “Virtual Teams are the Future“. With gas prices soaring and the economy in a slump – it is critical for organizations to take advantage of the best talent “where they are at” and not limit their resources to local ones only. If you could leverage an excellent DBA from Oklahoma, a Developer from Alabama, a PM from California, etc…. — then you could form teams of the “best people” possible.   Why would you not want to do that?

If you are worried about keeping them on-track, then you need to understand that virtual teams will more frequently have relationship problems that can derail things. Problems with remote colleagues are significantly more difficult to solve and last longer than those with on-site colleagues.   They will either ignore the person, gossip about them, or criticize them…destroying productivity if not dealt with.

What’s the solution?

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Agile Teams produce Higher Quality, Greater Productivity & Greater Stakeholder Satisfaction

agileteams1Did you know the following facts about Agile ?

  • 69% organizations are doing 1+ Agile projects.
  • 61% developers think their organizations are doing Agile / whereas 78% of management thinks so
  • 82% of those doing Agile were beyond the pilot stage
  • and Agile teams are producing higher quality, have greater productivity & enjoy greater stakeholder satisfaction

It’s true – surveys have reported these %’s….and most of the people I talk with are surprised at how high the numbers are.

Many more organizations are leveraging Agile and becoming more Agile over time than we thought….and now that PMI & Agile Alliance have joined forces – these numbers will most likely grow even higher.

I’d love your feedback on my article.  Please take a minute to share your thoughts below — all input is welcome

What’s a Good Measure of an Agile PM’s Success?

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Most agree that an Agile  project managers measurement of success is NOT “product adoption” – rather it includes various metrics.  Some metrics are from PMBOK, such as the triple constraints:  Time – Budget – Scope/Features.

….I would argue there are other key metrics to an Agile PM’s success.   Being an Agile PM is an art, so lets talk about some of that artistic magic…

(1)  Enabling your team to own the project – When everyone owns the project – they also own the success of the project or product adoption.   Many PM’s today are contractors that are handed a project from a PMO department with an End-Date, Budget, and Scope already dictated to them.   How does a PM hit these expectations handed to them?    If a team is going to truly “own” the project, then they must buy into these set expectations to have a chance of being successful.  Agile PM’s success will be directly tied to their ability to build that “buy in” by all team members.

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BOOK: Making Things Happen (update to “Art of Project Management”)

makethingshappen1Project Management is NOT boring !!!  Is it?

Did you ever want to know the secrets to Strategies for defining, leading, and managing projects.  Berkun explains what it takes to lead critical projects from start to finish.

O’Reilly’s review mentions…this book “offers a lively, inspiring, and practical approach to managing projects that draws on Berkun’s own lessons learned in more than a decade of work in the industry.”

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Increase Business Value via Process Point of View

process1A well known book “GOOD TO GREAT” emphasizes how critical it is to “do things better” and “stop doing things that are not working”.     When companies take the time to focus on what they do well….and improve on it, then they will excel – especially in the market we are in today.  We can’t be all things to all people – figure out what you do well and capitilize on it by improving those processes.

See more by Stan Wizdak – see http://wp.me/pBCSQ-3